Genio for Consumer & Retail

Consumer & Retail is a $32-35 trillion engine—with $6.9 trillion now transacted online. Yet SKU fragmentation, demand shocks, and siloed channels strain margins and loyalty. POS, e-commerce clicks, IoT sensors, and supply feeds each tell part of the story.

Genio Retail stitches these signals together, creating a recursive memory of shopper behavior, inventory movement, and fulfillment risk—driving precision from forecast to doorstep.

NOW → EXPRESS

• Streams POS sales, web/app clicks, loyalty swipes, store IoT, and vendor feeds in real time.
• Unifies SKU, shopper, and location IDs across channels.

INTERPRET → REFLECT

• Detects demand spikes, cannibalization, and stock-outs with anomaly models.
• Correlates weather, promos, and social buzz to forecast near-term lift.

VISUALIZE → EMBED

• Pushes dynamic allocations, price suggestions, and pick-pack waves to stores and DCs.
• Embeds each event as a vector for cross-seasonal, cross-geo recall.

REPLAY

• Full playback of item lifecycle—from PO to basket to return—fueling design, merchandising, and supply planning.
• Finds patterns of shrink, markdown, and loyalty churn to drive policy updates.

1. Demand Sensing & Shaping

Combines click-stream, search, and social sentiment with sell-through to predict SKU-level demand days ahead—auto-tuning promotions and supplier orders.

2. Omni-Inventory Engine

Real-time ATP across stores, DCs, dark stores, and third-party sellers; minimizes split shipments and stock-outs.

3. Personalization Fabric

Embeds shopper actions into vectors; Genio surfaces next-best-offer, replenishment nudges, and tailored content—driving AOV and loyalty uplift.

4. Last-Mile Optimizer

Ingests carrier APIs, traffic, and doorstep sensors; orchestrates batching, locker drop, or in-store pickup to balance cost, speed, and sustainability.

• Edge Capture: Webhooks, Kafka topics, and IoT streams funnel into Genio ingest.
• Genio Heads: Summarizer, NER (brand & SKU), Sentiment (reviews), Embed, QA—containerized via NeMo 2.0 on GPUs/TPUs/LPUs.
• Memory Layer: PostgreSQL (transactions), Qdrant (vectors), DuckDB (time-series) for lightning-fast insight.
• Visualization: D3 dashboards, map-based delivery tracker, and AR overlays for store associates.

• Channel Harmony: One truth across store, web, and mobile.
• Speed to Shelf: Signals translate to actions in minutes, not weeks.
• Customer-First IQ: Every interaction remembered, not just recorded.
• Future-Ready: Cloud- & hardware-agnostic, scaling with seasonal peaks.